FAQ's
Your most commonly asked questions answered, how to troubleshoot issue with any of ZonGuru's tools or features.
By Kimberlee and 2 others3 authors127 articles
- Plan and Pricing Changes (June 2023)
- Export ZonGuru Tool Data To CSV
- Can I Add My Business Name To My ZonGuru Invoice?
- Can I Add My Address Or Tax ID To My ZonGuru Billing Account?
- Payment Methods
- Understanding ZonGuru's Refund Policy
- How To Make Changes To Your ZonGuru Plan
- Does ZonGuru Work For Kindle Direct Publishing (KDP)?
- A Niche Picked Just For You
- Understanding Your ZonGuru Metrics Email
- Update Your ZonGuru Email Preferences
- How Do I Reactivate A Canceled Subscription
- ZonGuru Plans Explained: Researcher Plan vs Seller Plan
- How do I renew my ZonGuru subscription?
- Emerging Market Search Criteria
- ZonGuru Subscriptions
- How do I invite a user into my ZonGuru account?
- Does ZonGuru Offer 1 on 1 Training?
- Halo Effect - How do I rank for competitive keywords?
- How Do Sessions Work?
- Amazon Postal Address Matches the Marketplace You Are Searching In
- How Do I Navigate The Sidebar Tool Menu and Add Tools To Favorites
- How to Connect A 2nd Region to Advertising
- Your Account Privacy & Data Security
- Renew ZonGuru's Access to Amazon Seller Central
- Adding Extra Tools, Session or Marketplaces to your Subscription
- What currency is my Zonguru subscription billed in?
- Where are the Free Tools?
- I need help logging in.
- How to change your email address
- How do I connect my Amazon Seller Account MWS to ZonGuru?
- Where can I find copies of my ZonGuru invoices?
- How do I modify or change my subscription level?
- What marketplaces does ZonGuru support?
- How do I add an email address to receive notifications like Product Monitor alerts?
- How many marketplaces can I connect to?
- ZonGuru Badges Flow: Becoming a ZonGuru
- Troubleshooting the Chrome Extension
- Revenue is high but keyword search volume is low, how does that work?
- Niche Rater Category Breakdown
- How do I add the Chrome Extension?
- MUST CHECK every time you use the chrome extension
- Why Can't I See All 3 Of The Most Clicked Listings In The Chrome Extension?
- Competition Opportunity - is a High or Low % better?
- Search Volume < 50
- My Niche Score is 70% is that definitely a good product
- The Chrome Extension sales aren’t the same as Sales Spy. Why is that?
- The Chrome Extension isn’t showing me sales figures. What’s up with that?
- More than one seller on your listing?
- Listing Strength Breakdown
- Why is the Chrome Extension giving me different results for the same Keyword Search?
- unknown results in the chrome extension
- Products with Variations - how is the revenue split
- What’s the best way to use the Chrome Extension?
- Sales Spy in Emerging Marketplaces
- How can I track more products within Sales Spy
- What if the product I want to add has multiple variations? How do I add the product and how are the sales measured across variations?
- What data should I be looking for when using Sales Spy?
- Is it possible to organize and group products?
- How do I add a product to Sales Spy?
- Why do some of the results appear with decimals?
- ZG Launch Score Location
- How Do I Run a KWOF Session?
- Why Do Sessions Take a Few Minutes to Complete?
- Product research using KWOF
- Does ZonGuru Have A Reverse ASIN Search Tool ?
- What is the Competitor Positions Feature in Keywords on Fire
- Keywords on Fire and Listing Optimizer: A Match Made in Heaven
- Why does Keywords on Fire only show the top 25 listings instead of top 50?
- How to add competitor positions in your Keywords on Fire table
- Search Volume and Revenue figures - Timeframe
- How Do I Use Filters and Customize My KWOF?
- Why is there now a refresh button for the Keywords on Fire tool?
- Why Do I Need Keywords on Fire?
- What Do The Columns Mean in KWOF
- What must I ALWAYS include on my Email Automator campaigns?
- Email Automator vs Review Automator
- In what ways can I customize my emails?
- Can I see my customer’s email address? Can they see mine?
- How do I add an email campaign?
- How do I add an image to my email?
- How to add a Logo
- How many emails should I set up for my products?
- When I send a test email to myself the variables aren’t pulling in any information. What’s going on?
- Are you allowed to ask for an Amazon review after a sale on Amazon?
- Can I gather customer emails from some sort of a database with Email Automator?
- How do I insert my KWOF sessions into Listing Optimizer
- Where should I put my keywords inside my listing?
- What is a good Optimization Score in the Listing Optimizer?
- What do the “star” & "tick" icons mean?
- What do the numbers mean in the Combined Revenue, Combined Search Volume mean?
- How do I export my listing and keywords into CSV file?
- What’s the difference between “Add Listing” and “Publish on Amazon”
- What is Product Pulse Events Tracking?
- What are the different things that Product Pulse monitors for?
- Should I track my own listings,or my competitor’s listing inside Product Pulse?
- How do I change which alerts are sent to me inside Product Pulse?
- What email address do my alerts for Product Pulse get sent to?