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How Do I Reactivate A Canceled Subscription
How Do I Reactivate A Canceled Subscription

How do I reactivate a canceled plan? Can I use the same email address? How do I access special offer bonus goods when reactivating my plan?

Kimberlee French avatar
Written by Kimberlee French
Updated over a week ago

Firstly, welcome back! ๐Ÿค—

We are thrilled to see you again and have made it very simple to reactivate your canceled plan.

If you are using an email address that has previously been registered with ZonGuru, follow the below steps:

  • Login to ZonGuru here

    • If you can't remember your password you can reset this here.

  • Within your ZonGuru account click on your name in the top right corner and select Subscription. Click on manage billing and ensure your payment details are correct.

    • If your card details are out of date please click '+ Add payment method' and enter new card details.

    • Once card details are correct, click 'Return to ZonGuru Pte Ltd'.

  • When you are back on the Subscription page please click change my subscription and select your preferred plan.

  • Once your preferred plan has been selected, click change my subscription to lock in the offer.

Pro Tip: If you're signing up via a special event offer please notify the support team once your plan has been reactivated for bonus goods. Please note, special event offers generally require an annual subscription.

Voila! You're back on the ZonGuru team.

Of course, if you have any questions or require assistance with the above please reach out to support@zonguru.com.

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