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Niche Rater Chrome Extension
unknown results in the chrome extension
unknown results in the chrome extension

How to fix "UNKNOWN" results in the chrome extension

Kimberlee French avatar
Written by Kimberlee French
Updated over a week ago

In rare instances you may experience a situation where you run a chrome extension search and you are faced with results showing "UNKNOWN".
This is usually occurs when Amazon is playing around with their software creating a bug.

Uninstalling and then re-installing the Chrome Extension will fix this issue 99% of the time.

you can do this by

  1. right clicking on the zonguru icon on the top right of your screen 

  2. click "remove from chrome"

  3. go to chrome store

  4. search zonguru

  5. download zonguru

  6. log in 

If you are still getting "UNKNOWN" results reach out to us at support and we will be more than happy to help.

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